BioWare Fixing Face Porting Issue

In more BioWare news, Mass Effect 3 is undergoing a patch for the Face Porting issue that some gamers have been experiencing. Undoubtedly, this issue has upset those who ported their Mass Effect 2 saves onto Mass 3 and found that the face that they’ve created no longer exists. Chris Priestly, BioWare’s community coordinator, issued a statement regarding the patch on BioWare’s Community Forums:

“Ok, I have what I hope is some good news.

“We have fixed the issue of faces not correctly importing into Mass Effect 3. It will be included as part of the next Mass Effect 3 patch.

“The not completely good news is that I do not yet have a confirmed date for when the patch will be available. A new patch gets heavily tested by BioWare, EA, Microsoft and Sony before it can be released to the public. We all want to be sure that it fixes the issues it is supposed to fix and doesn’t start any new issues (this is called testing or certification testing ). If a patch fails during testing, it is sent back, fixed again and retested until it passes. Then it is released to gamers. Until we know that the patch has passed certification testing, I don’t want to give even a rough idea of the date, to prevent disappointment should it need further testing.

So I’m sorry I don’t have the full answer you all want and are waiting for yet. When I can give you the date when the patch will be available I will.“

Software bugs, such as this, is nothing new within the video game industry. However, a game where players are heavily committed to a series where the decisions and overall outcome of the game can be determined by the player, suddenly becomes meaningless when the face of the character that has been created since day one, doesn’t appear in the final game. An oversight like this is an understatement.

Good news: they’re in the process of fixing it. Bad news: it is unknown when the patch will be released as the patch itself goes through certification.

Source: EGM